topics need to be known in the housekeeping.

• CLEANING EQUIPMENTS
• CLEANING AGENTS
• INVENTORY
• BUDGETING
• GUEST SUPPLIES, AMENTIES, LOAN ITEMS.
• DIFFERENT KINDS OF BED.
• LAUNDRY
• CLEANING PROCEDURES
• RECORDS USED IN THE DEPARTMENTS
• FABRICS
• INTERIOR DESIGNING
• FLOWER ARRANGEMENT
• TYPES OF FLOOR
• STAIN REMOVAL.
• PLANNING.
• PEST CONTROL.

These 16 topics plays a major role in the housekeeping department.

As a housekeeping personel we should first know what is meant by cleaning. Cleaning can be defined as removal of dust, dirt, foreign matter, tarnish, stains from various surfaces with the aid of certain cleaning agents and equipments.

DUST ?

This is composed of loose particles deposited from the air. It may contain both organic and inorganic matter. Although dust is light it is heavier than air thus settles readily on the surface.

DIRT ?

This implies the dust held together firmly by moisture or grease on a rough surface.

TARNISH ?

This is discolouring or a deposition on a metal or a alloy surface caused by chemical reactions with certain substances found in the air, water & food stuffs. Each metals gets different types of tarnish when exposed for too long to these substances. EG.. IRON becomes REDDISH BROWN SILVER - BLACK, COPPER - GREENISH.

WHY DOES THE PROCESS OF CLEANING TAKES PLACE.....???

To get Aesthetic appeal, Hygiene, Maintenance, Safety.

AESTHETIC APPEAL : The environment is made visually attractive & appealing.

HYGIENE : Effective frequent cleaning reduces the growth of pathogenic bacteria & other germs.

MAINTENANCE : Surface & articles however good in quality will have long life only when they are cleaned on a regular basis.

SAFETY : Cleaning is done for safety against health hazards, fire hazards & slip hazards.

PRINCIPLES OF CLEANING :

1. All soil should be removed.
2. The soil should be removed with out harming the surface to be cleaned.
3. The surface should be restored to its orginal state after its cleaning.
4. The cleaning process should be effecient, using a minimum of equipment & agents, labour & time.
5. The simplest method shuld be tried first using the mild detergents.
6. Cleaning should be followed from higher level to lower level
7. For polishing or for wet cleaning the worker should walk backwards cleaning in front of him.
8. Suction cleaning should be preferred than sweeping.
9. The cleaner should take all safety precautions while cleaning which are neccessary for cleaning.
10. The cleaner should take the furthest end for starting his cleaning & should finish in towards the exit.